All Bitcoin payouts must be submitted through the cashier online and will be verified via email to the address on file by our Payout Team. If the payout is not verified via email within 24-48 hours, the payout will be cancelled.
Bitcoin Exclusive users will be required to activate the Device-based Authentication Service prior entering any payout requests. Customers that are NOT Bitcoin Exclusive users but have high balances, or long time customers using Bitcoin payouts for the first time, will be required as well to activate the Device-based Authentication Service prior requesting Bitcoin payouts.
First time Bitcoin payout users must have activated the Device-based Authentication Service. If this security layer is not active, the payout will be rejected. Players with balances above a critical amount will also be required to activate this service in order to ensure the player’s funds security.
The minimum payout amount that may be requested through the online cashier is $50, the maximum amount is $10,000. Higher amounts may be available, for more information contact Customer Service..
If you EXCLUSIVELY deposited using Bitcoin, there is no limit on the amount you can request as a payout via Bitcoin. Bitcoin payouts are free of charge and subject to availability.
This payout method is always "Subject to availability". Always check with our Customer Service Staff to confirm availability to have your BTC payout processed. You may need to choose an alternate method for your withdrawal. Alternate withdrawal options will incur in a fee if not processed within the free/discounted time frame.
Customers who have not exclusively deposited with Bitcoins, or have not deposited with Bitcoins at all, may be eligible for one Bitcoin payout every 7 days for up to $5,000, subject to availability. Payouts via Bitcoins have been made available to all customers with the objective of converting our clients into Bitcoin exclusive depositors. Customers who continue to request Bitcoin payouts and then deposit using methods other than Bitcoin, will be deemed Bitcoins abusers, and may be subject to the removal of this payout method permanently, or restricted to Bitcoin deposits only. Remember, Bitcoin payouts are free of charge but always subject to availability.
The average of the current Bid and Ask prices from bitpay or other bitcoin exchange services, will be used for all currency conversions with USD at the time the payout is processed. Management reserves the right to change the BTC conversion websites used at any time without prior notice.